Who we are:

Dropit is a SaaS multichannel digital platform with solutions for shopping centers, retailers, and consumers. Founded in 2016 with the launch of Handsfree Shopping in London’s West End, we are present in over 500 stores across more than 350 brands throughout the US, Canada, UK, Ireland, and Italy. For brands and shopping centers, our omnichannel fulfillment Platform and industry-first Marketplace unifies retail in-store and online.

Our vision is to enable the entire retail ecosystem to work together and meet the needs of the shared consumer in a way that’s collaborative and sustainable.

About the Role:

Join our dynamic DevOps team in TLV! We are seeking a dedicated and results-driven DevOps Engineer to support our company’s IT operations. You will play a key role in integrating and troubleshooting solutions, streamlining CI/CD processes, and enhancing our overall infrastructure resilience.

What We're Looking For:

A proactive and committed DevOps Engineer who is enthusiastic about improving operational efficiency and is versed in modern IT operations and DevOps practices.

Key Responsibilities:

Implement, integrate, and provide support for development and R&D department needs.
Design and manage sophisticated CI/CD pipelines.
Conduct root cause analysis to resolve production issues.
Keep abreast of the latest industry practices concerning IT operations, security measures, and deployment strategies.
Participate in system and network administration tasks (secondary aspect of the role).
Develop complex automation scripts and code.
Establish and maintain SOC/NOC monitoring and alerting systems.
Collaborate directly with all company departments, providing both support and development insights.
Document technical configurations, processes, and procedures to foster knowledge sharing and enhance team collaboration.

Required Skills and Experience:

3+ years of experience as a DevOps Engineer, with proven capability in managing both Linux and Windows environments, and a solid understanding of system performance tuning and security best practices.
Proficient in scripting languages including Bash and Python.
Hands-on experience with SCM and automation tools like GitHub/GitLab, Jenkins, and Ansible.
Skilled in troubleshooting across on-premises, cloud, and hybrid environments.
Practical experience with databases and message brokers such as PostgreSQL, MongoDB, ELK stack, Redis, and RabbitMQ / Kafka.
Familiarity with infrastructure-as-code (IaC) tools including Helm, Terraform, and Pulumi.
In-depth knowledge of Kubernetes and Docker container technologies.
Excellent interpersonal and communication skills, with a focus on customer-oriented service.

Bonus Points:

Experience with observability tools like Prometheus, EFK stack, and Jaeger within a service-oriented architecture.
Understanding of DevOps and GitOps principles.
Additional programming experience in Java or Kotlin is a plus.
Experience in developing SOC/NOC monitoring alerts using tools like GCP Monitoring, Grafana, and Nagios.